Our team is always there for you
Our team approach guarantees that our customers receive optimum service. Whether the project is large or small, we always strive to make it a successful one by utilizing the combined efforts of our conscientious staff. For us, communication is a key element in executing a smooth-running project. It is not only necessary between the customer and us, but it is also vital within our own operation. At General Supply Company, we are truly proud of the family of individuals that contribute to creating an atmosphere of community spirit and uncompromised work ethic. And at General Supply Company, we are truly proud to open our doors and welcome you to our family.
John Simon is the President and CEO of General Supply Company in Bethlehem, PA. He’s the former Vice President of the Door and Hardware Institute and a certified Architectural Hardware Consultant. Born and raised in the Lehigh Valley, John graduated from Easton Area High School and attended Northampton Community College and Lafayette College. He serves on various boards and committees in the area and also participates in after school mentoring for middle school children in the Easton Area School District. On 2 occasions he was the American Heart Association Lehigh Valley Heart Walk Chair.
John received the Builders Hardware Manufacturers Association Award of Excellence in 2005. In 2007 he received the Door and Hardware Institute National Merit Award and Lehigh Valley Chamber Commerce Community Partner Award.
Our team consists of the following:
Estimators – Our estimators confer with our project managers to make sure that every detail is addressed before bids are negotiated and contract projects are approved.
Project Managers – Our project managers and inside sales representatives tap into each other’s expertise as resources for various product applications and feasiblity of usage.
Project Assistants – Our project assistants maintain close contact with their project managers in order to help them perform every facet of each job so that it is carried out according to its specifications.
Operations Managers – Our operations managers work in tandem with our shop personnel and delivery teams. In addition, they also work with our project managers and assistants, to ensure proper customization and prompt delivery.
Information Technology – Our information technology team keeps everyone informed about innovations with, and renovations to, our systems and programs, so that our knowledge is constantly updated.
Outside Sales Representatives – Our outside sales representatives discuss jobsite situations with our project managers in order to direct our customers to solutions for their specific problems. They also relate important information regarding new customers.
Accounting Department – Our accounting department always checks with our project managers for job detail accuracy before releasing invoices to our customers or approving payment of invoices we receive from our vendors.